At Pharmacie Martin Gilbert, our dedication to patients in Quebec comes first. With expertise in chronic and complex conditions, we provide care that is both personalized and compassionate.
Our experts in oncology, neurology, rheumatology, dermatology, gastroenterology, ophthalmology, hematology, and rare diseases are here to guide you through every stage of your care.
Whether you’re a patient, caregiver, or healthcare professional, we’re here to make life simpler, support treatment adherence, and elevate the quality of care.
Specialty medications treat complex conditions and require careful attention. At Pharmacie Martin Gilbert, we support patients in situations like yours every day, providing personalized, safe, and tailored care to meet their needs.
Supported by your doctor, the patient support program (PSP), and Pharmacie Martin Gilbert, every step of your treatment is taken care of
Of course! Our team includes several pharmacists ready to assist you. You can contact them directly by phone at 450-844-4679 or 1-877-522-4679 during our business hours, Monday to Friday from 8 a.m. to 5 p.m.
A pharmacist is available for any emergency 24 hours a day, 7 days a week.
You or your patient support program (PSP) must send us a valid prescription at our pharmacy. If your prescriptions are currently at another pharmacy and you want to transfer them to Pharmacie Martin Gilbert, please contact us, and we will take care of transferring your specialty medications for you.
As soon as a valid prescription is recorded in your file, we will contact you to provide the necessary advice for proper medication use, explain potential side effects, and arrange delivery of your medication according to your availability.
A member of our team will proactively contact you by phone or email to coordinate the renewal of your prescription before you run out of your specialty medication.
If you need an early renewal, please do not hesitate to call us or send us an email.
If your prescription has expired, we can contact your doctor to request a new one.
In some cases, our pharmacists can extend prescriptions. Also, be sure to inform us of any changes regarding your insurance, address, or any changes in your health or treatment.
Our standard processing time is usually 48 hours. In case of a delay, for example, due to a coverage authorization or restrictions from your insurance provider, we will notify you promptly. Rest assured that we do everything we can to resolve such issues quickly. Deliveries are often made as early as the next day, even in remote areas.
The Patient Support Program provides services to people taking specialized medications in various therapeutic areas.
The mission of the PSP is to accelerate patients' access to care and reduce the administrative burden on healthcare professionals.
Since we primarily focus on diseases requiring specialty medications, we have built the necessary experience to help you achieve the best possible health outcomes.
Yes, the choice of your pharmacy is entirely yours. In Quebec, legal protections ensure that no one can force you to change your pharmacy or pharmacist, nor pressure you into making such a decision, regardless of the circumstances.
Whatever your reasons for deciding to switch whether it’s the pharmacist’s ability to answer your questions, their knowledge of your treatment, the follow-ups they can offer, or other criteria this decision is yours and must be respected under all circumstances.
At Pharmacie Martin Gilbert, we fully respect patients' right to choose their pharmacy, and we are always ready to collaborate if you wish to change pharmacies.
To facilitate this transition:
To transfer your prescription to Pharmacie Martin Gilbert, simply call us at 450-844-4679 or 1-877-522-4679 during our business hours, Monday to Friday from 8 AM to 5 PM, or send us an email at info@pharmaciepmg.ca. A member of our team will contact you within 24 business hours.
Our diverse team shares one passion taking care of everything for our patients and making life easier for those who rely on specialty medications. Looking for a career that’s meaningful and motivating? You’re in the right place.
RPMSQ | Pharmacie Martin Gilbert is a founding member of the Regroupement des pharmacies de médicaments de spécialité du Québec (RPMSQ).
Pharmacist Martin Gilbert is solely responsible for the practice of the pharmacy.